Terms of Service

1. Acceptance of Terms

Welcome to Crystal Peak. These Terms of Service ("Terms") govern your use of our website located at crystal-peak.com and our business education services (collectively, the "Service") operated by Crystal Peak.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Company Information

Crystal Peak is a business education company registered in the United Kingdom:

3. Description of Service

Crystal Peak provides online business education services including:

• Executive leadership training programs
• Digital marketing courses
• Financial management education
• Project management certification
• Business strategy and innovation courses
• Corporate training solutions
• Professional development resources

4. User Accounts and Registration

4.1 Account Creation

To access certain features of our Service, you may be required to create an account. You must provide accurate, current, and complete information during the registration process.

4.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion.

5. Course Enrollment and Access

5.1 Course Materials

Upon enrollment and payment, you will receive access to course materials for the duration specified in your course agreement. Course materials may include videos, documents, assessments, and interactive content.

5.2 Course Completion

Certificates of completion will be issued upon successful completion of course requirements as defined in the specific course curriculum.

5.3 Access Duration

Course access is typically provided for 12 months from enrollment date unless otherwise specified. Extensions may be available for an additional fee.

6. Payment Terms

6.1 Pricing

Course prices are displayed in British Pounds (GBP) and include applicable VAT. Prices are subject to change without notice.

6.2 Payment Processing

Payments are processed securely through authorized third-party payment processors. We do not store your payment card information.

6.3 Refund Policy

We offer a 30-day money-back guarantee for all courses. Refund requests must be submitted within 30 days of enrollment. Refunds are not available after course completion or certificate issuance.

7. Intellectual Property Rights

7.1 Crystal Peak Content

All content provided through our Service, including but not limited to text, graphics, logos, images, audio, video, software, and course materials, is the property of Crystal Peak or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 User License

We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial educational purposes in accordance with these Terms.

7.3 Restrictions

You may not:

• Copy, reproduce, distribute, or create derivative works from our content
• Share your account credentials or course access with others
• Use our content for commercial purposes without written permission
• Reverse engineer or attempt to extract source code from our platform

8. User Conduct

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Transmit any harmful, offensive, or inappropriate content
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Impersonate any person or entity or misrepresent your affiliation
• Collect information about other users without their consent

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.

10.2 Educational Outcomes

While we provide high-quality educational content, we cannot guarantee specific career outcomes, salary increases, or professional advancement as a result of completing our courses.

10.3 Limitation of Liability

To the fullest extent permitted by law, Crystal Peak shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses.

11. Indemnification

You agree to defend, indemnify, and hold harmless Crystal Peak and our officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Service.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Force Majeure

Crystal Peak shall not be liable for any failure to perform its obligations under these Terms if such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

16. Entire Agreement

These Terms constitute the entire agreement between you and Crystal Peak regarding the use of the Service and supersede all prior and contemporaneous written or oral agreements.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of significant changes by:

• Posting the updated Terms on our website
• Updating the "Last updated" date
• Sending email notifications for material changes

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

18. Contact Information

If you have any questions about these Terms, please contact us: